sidni Privacy Policy

This page describes what we collect when you use sidni and how we keep that data protected. We collect personal information—email, phone number, identity documents—only for account verification, payment processing, and compliance with anti-money-laundering regulations. We do not sell your data to third parties. We store information encrypted on secure servers and retain it only as long as necessary to provide our service or as required by law.

Our privacy commitments apply across all platforms: Android app, iOS browser, and desktop web. When you download the sidni app from sidni.id/app/, your device downloads our app binary and your login credentials are encrypted during transmission. When you log in on iOS via Safari or Chrome, your session is protected by HTTPS encryption. When you access sidni.id on desktop, the same encryption and data-handling standards apply. This policy explains what we collect, how we use it, who processes it, and what rights you have.

If you have questions about our privacy practices, contact our support team via in-app chat or email. We respond in English and Indonesian during business hours. You may request access to your data, ask for corrections, or request deletion of non-essential information anytime.

What Data We Collect on sidni

We collect information in three categories. First, account information: email address, phone number, password (hashed, never stored in plain text), date of birth, and username. Second, identity verification documents: a government-issued ID (KTP, passport, or driving license) and proof of address (utility bill, bank statement, or lease agreement). We request these before your first withdrawal per anti-money-laundering (AML) regulations. Third, transaction data: every deposit, withdrawal, bet, game result, win, and loss. We log timestamps, amounts, payment methods, and game outcomes automatically.

We also collect device and usage information. When you install the sidni Android app, we log your device model, operating system version, and app version for crash reporting and performance optimization. We use cookies and local storage on web browsers to remember your login session, language preference, and betting history. We do not track your location without your permission, nor do we collect your browsing history outside sidni. We do not install tracking pixels on third-party sites.

How We Use Your Data on sidni

We use your data for five main purposes. First, account operation: we need your email and password to authenticate your login and maintain your session. Second, payment processing: we share your name and amount with our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) to confirm deposits and execute withdrawals. Third, compliance: we use your KYC documents to verify your identity and prevent money laundering, fraud, and account abuse. Fourth, customer support: when you contact us, we review your transaction history and account status to resolve your issue. Fifth, service improvement: we analyze aggregate usage patterns (e.g., "Liga 1 markets are accessed most during match days") to optimize our platform, but we do not use individual user data for targeted marketing without consent.

We do not use your data for purposes unrelated to sidni. We do not build profiles to sell to advertisers. We do not share your betting history with other users or public parties. We may disclose data if required by law (court order, regulatory subpoena, or government request in your jurisdiction), and we will notify you of such requests unless legally prohibited.

• 1
  Account authentication and session managementPurpose 1

  We store your email, hashed password, and device fingerprints to verify your login and protect against unauthorized access.

• 2
  Payment processing and reconciliationPurpose 2

  We share deposit and withdrawal details with payment processors to confirm transactions and reconcile balances.

• 3
  Regulatory compliance and fraud preventionPurpose 3

  We use KYC documents and transaction patterns to comply with AML regulations and detect suspicious activity.

• 4
  Customer support and dispute resolutionPurpose 4

  We review your account history and game logs to resolve your support requests and investigate disputes.

Data Storage and International Transfer

We store your sidni data on secure servers located in regional data centers. Our servers may sit outside your jurisdiction (Indonesia). If you are accessing sidni from Jakarta, Bandung, Surabaya, or Medan, your data may be processed and stored in servers outside those cities. By using sidni, you consent to this international data transfer. We apply the same encryption and security standards regardless of server location. We do not transfer data to countries with weaker data-protection laws without additional safeguards.

We retain your data as follows: account information is kept as long as your account is active. Transaction records are retained for at least 7 years to comply with AML and tax regulations. KYC documents are kept for at least 5 years after account closure. You may request deletion of non-essential information (e.g., old promotional preferences) anytime; we will delete it within 30 days unless legal obligations require retention.

Cookies, Tracking, and Third-Party Services

Our sidni website and app use cookies and local storage to improve your experience. Session cookies expire after subject to verification of inactivity and contain only your encrypted session ID. Persistent cookies (optional, set only if you enable "Remember me") expire after 30 days and store your email and language preference. We do not use cookies for behavioral tracking or to build profiles for advertising. You may disable cookies in your browser settings, but doing so may limit sidni functionality.

We use third-party services for specific functions: payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to process deposits and withdrawals, email service providers to send account confirmations and password resets, and analytics services to count page views and identify technical errors. These third parties handle your data according to their own privacy policies. We do not permit them to use your data for marketing or any purpose outside their contracted function. We review their security practices before engagement and require encryption standards matching our own.

Your Rights and Data Requests on sidni

You have the right to access, correct, and request deletion of your data on sidni. To request access, log into your account under "Settings > Account Data" or contact our support team. We provide a downloadable file of all data we hold on you within 14 days. To correct information (e.g., update your phone number), edit your profile directly in your account settings. To request deletion of non-essential data, contact support with details of what you wish to remove. We will delete it within 30 days unless legal obligations require retention.

You also have the right to withdraw consent for non-essential uses. For example, if you opted into promotional emails, you can unsubscribe anytime by clicking the unsubscribe link in any email or by updating your preferences in Account Settings. You may disable push notifications on your Android app in your device settings. We will continue to send essential communications (account security alerts, withdrawal confirmations, regulatory notices) even if you opt out of marketing emails.

Contact Us About Privacy

If you have questions or concerns about our privacy practices, contact our Data Protection team. You may reach us via in-app chat (Android app and iOS browser), email at [email protected], or by postal mail to our registered address (details available in our legal notice). We respond to privacy inquiries within 14 days. If you are unsatisfied with our response, you may escalate to your local data-protection authority or regulatory body. We comply with data-protection regulations in all jurisdictions where we operate. Our privacy policy may change from time to time; we notify users of material changes by email. Continued use of sidni after a policy change constitutes acceptance of the updated policy.

Our Privacy Commitment

We at sidni treat your data as a trust. We collect only what is necessary, encrypt it rigorously, and use it only for the purposes described in this policy. We do not sell your information. We do not build marketing profiles. We do not track you across the internet. We respond to your requests for access, correction, or deletion promptly. We maintain robust security practices—encryption, authentication, audit logs—to protect against unauthorized access or breach.

Your privacy extends across all sidni platforms: the Android app, iOS browser, and desktop website. Whether you deposit via DANA in Jakarta during Idul Fitri, bet on Liga 1 matches from Bandung, or play live-dealer tables from Surabaya, your data is protected by the same standards. We handle your information with the same care we would expect if our own data were at stake.

This privacy policy is effective as of the date stated in our legal notice. We will update it if our practices change. Thank you for trusting sidni with your information.